Emily told us that one one of the aspects of her job she likes best is how willing her colleagues are to help each other learn new skills. According to Margaret Heffernan, valuing your relationships with coworkers and helping them become better is critical organization success.
Organizations are often run according to "the superchicken model," where the value is placed on star employees who outperform others. And yet, this isn't what drives the most high-achieving teams. Business leader Margaret Heffernan observes that it is social cohesion - built every coffee break, every time one team member asks another for help - that leads over time to great results.
